Privacy Policy

Last Updated: November 2025

Eventabulous SA (“we”, “us”, “our”) values your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African data-protection laws.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website — www.eventabuloussa.com — or use our event-planning and ticketing services.

1. Information We Collect

We collect information that is necessary to deliver our Services effectively, which may include:

1.1 Personal Information

  • Full name and surname

  • Email address

  • Phone number

  • ID number (for verification where required)

  • Billing and shipping address

  • Company or organisation name (if applicable)

1.2 Payment Information

  • Payment details (processed securely through trusted third-party payment gateways such as PayFast)

We do not store your full card or banking details on our servers.

1.3 Event & Ticketing Information

  • Event name, date, and preferences

  • Guest lists, ticket quantities, and booking information

  • Communication or correspondence related to an event or ticket purchase

1.4 Automatically Collected Data

When you visit our website, we automatically collect certain technical data such as:

  • IP address

  • Browser type and version

  • Device information (mobile/desktop)

  • Pages visited and time spent on our site

  • Cookies and analytics data (via Google Analytics or similar tools)

2. How We Use Your Information

We use your information for legitimate business purposes, including to:

  • Process event or ticket bookings and send confirmations

  • Communicate with you about events, updates, and support queries

  • Deliver invoices, quotes, and service agreements

  • Personalise your experience on our website

  • Improve our website’s functionality and marketing performance

  • Comply with legal obligations and resolve disputes

We only process personal data necessary for these purposes.

3. Legal Basis for Processing

Under POPIA, our lawful bases for processing include:

  • Consent – when you voluntarily provide your details or subscribe to marketing;

  • Contractual necessity – to fulfil your booking, purchase, or event-management agreement;

  • Legal obligation – to comply with tax, invoicing, and record-keeping requirements;

  • Legitimate interest – to operate our business efficiently and improve our services.

4. Sharing of Information

We respect your privacy and will never sell your data.
We may share your information with trusted parties only when necessary:

  • Payment gateways (PayFast) to process payments securely;

  • Event suppliers or venues to fulfil your bookings;

  • IT service providers who maintain our website and email systems;

  • Regulatory authorities if required by law or court order.

All third-party service providers are bound by confidentiality and data-protection agreements consistent with POPIA.

5. Marketing Communication

We may send you promotional content about upcoming events, ticket releases, or special offers.
You can opt out of marketing at any time by clicking “unsubscribe” in our emails or contacting us directly at info@eventabuloussa.com.

6. Cookies

Our website uses cookies to improve functionality and user experience.
Cookies help us analyse website traffic, remember preferences, and provide relevant content.
You can manage or disable cookies through your browser settings, but some website features may not function properly without them.

7. Data Retention

We retain your personal information only as long as necessary to:

  • fulfil the purposes outlined in this policy;

  • comply with legal or accounting obligations; or

  • resolve disputes.

When information is no longer required, it will be securely deleted or anonymised.

8. Data Security

We implement appropriate security measures to protect your data, including:

  • SSL encryption on our website;

  • restricted access to personal data;

  • secure password and backup systems;

  • routine security audits.

However, no online system is 100 % secure, and you acknowledge that you use our website at your own risk.

9. Your Rights Under POPIA

You have the right to:

  • access and obtain a copy of your personal information we hold;

  • request correction or deletion of inaccurate or outdated information;

  • withdraw consent where processing is based on consent;

  • object to direct marketing;

  • lodge a complaint with the Information Regulator (South Africa) if you believe your rights have been violated.

Information Regulator SA
Website: https://www.justice.gov.za/inforeg/
Email: complaints.IR@justice.gov.za

10. Links to Third-Party Sites

Our website may include links to third-party websites (e.g., ticket portals, social media, sponsors).
We are not responsible for the content or privacy practices of those websites and encourage you to read their policies.

11. International Data Transfers

Although we primarily process data in South Africa, certain service providers (such as cloud storage or analytics) may store information abroad.
Such transfers are done in compliance with POPIA and with adequate data-protection safeguards.

12. Updates to This Policy

We may revise this Privacy Policy from time to time.
The latest version will always appear on this page with the updated date.
Your continued use of our website and services constitutes acceptance of any changes.

13. Contact Us

If you have any questions, concerns, or requests regarding your personal data, please contact:

Eventabulous SA
Email: info@eventabuloussa.com